PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase as we cannot begin to process the order for drop ship to your local FFL until we have a copy of that dealers FFL in our possession.
RETURNS/ORDER CANCELLATIONS & PICS BACKGROUND CHECK DENIALS
If you are not satisfied with your purchase, please contact us within 15 business days of purchase. All returns, order cancellations, and PICS Denials are subject to a 15% restocking fee. No shipping costs can be refunded. PICS Denials also incure the $5 PICS Background Check Fee.
Sales on the following items are final:
- Special orders.
- Products sold "as is" or "used" or that have been installed or used after receipt.
- NFA items.
- Illumination devices, electronic sights and optics.
- Any item that is "Drop Shipped" from our distributors warehouse.
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
NFA SALES POLICIES
Due to the timelines, costs, and constrains of dealing with NFA weapons, and as a course of normal business practice, we need to have special rules in place for handling NFA sales, and specifically order cancellations and NFA denials.
Lanco Tactical LLC is not and cannot be responsible for lost, stolen or misplaced ATF-NFA paperwork or e-form errors; and any delays that result from the same.
Once the ATF-NFA paperwork has been provided to the customer (or e-form has been submitted), the transfer process has begun, no refunds, returns or exchanges can be permitted.
The following policies apply to any NFA weapon sales at any point after you have paid Lanco Tactical LLC any deposit towards a NFA weapon (either layaway or special order); but BEFORE the ATF-NFA paperwork (e-form) has been provided to you:
- Cancelations or Exchanges for other product or store credit will be subject to a 25% restocking fee.
- Any refund via store check will be subject to a 40% restocking fee.
- The restocking fee is based on the total cost of the item, not the deposit amount put down (in the case of a layaway or special order)
SBR’s, SBS’s, AOW’s, and Full Automatic Weapons:
- No refunds or exchanges will be permitted at any time
For NFA Denials (Disapprovals): We highly encourage you to resubmit if the reason is a paperwork error or some other issue that needs correction. If you choose not to resubmit (or have been disapproved due to the background check process) there will be no refund of any type.
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.